Contact Us

We're here to help

Have a question, suggestion, or issue? We'd love to hear from you! Choose the best way to reach us below.

Get In Touch

Email Support

For general inquiries and support:

[email protected]

Response time: Within 24-48 hours

Bug Reports

Found a bug? Report it on GitHub:

GitHub Issues

Response time: Within 1-3 days

Community

Join our Discord community:

Discord Server (Coming Soon)

Chat with other pilots!

Specialized Contact

  • Privacy & Data Requests: [email protected]
  • Legal Inquiries: [email protected]
  • Business & Partnerships: [email protected]
  • Security Vulnerabilities: [email protected]

    • Before You Contact Us

    To help us assist you faster, please:

    When reporting issues, please include:

    • Your Windows version (e.g., Windows 11 22H2)
    • CATX Skies version (found in About section)
    • Flight simulator type and version (MSFS 2024, X-Plane 12, etc.)
    • Steps to reproduce the issue
    • Screenshots or error messages (if applicable)
    • What you expected to happen vs. what actually happened

    Connect With Us

    GitHub Twitter Discord

    Response Times

    Contact Method Typical Response Time Best For
    Email 24-48 hours General support, account issues
    GitHub Issues 1-3 days Bug reports, feature requests
    Discord Real-time Quick questions, community help
    Privacy Requests 72 hours Data deletion, GDPR requests

    Response times are estimates. We strive to respond as quickly as possible, but complex issues may take longer to resolve.

    Thank You!

    We appreciate your interest in CATX Skies and look forward to hearing from you.

    Your feedback helps us make CATX Skies better for everyone.

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